Privacy policy

This page explains what personal information MD Carrelage collects on this site, why, and how you can exercise your rights.

Who is responsible for your data?

The data controller is F P N SARL (trading name: MD Carrelage), ZA Les Aigrettes, 85580 Saint-Michel-en-l'Herm, France, represented by its manager, Nicolas Morin.

For any question about your data: contact@mdcarrelage.com or +33 2 51 97 66 56.

What data do we collect?

When you use the contact or quote request form, we collect:

• your full name and phone number (required fields);
• your email address, the town of the job, the type of project and your profile (homeowner, architect, professional), if you choose to provide them;
• the content of your message.

If you write to us or call us directly, we keep the information you give us in order to deal with your request.

Like any website, the server that hosts the site may record technical connection data (IP address, date and time, pages viewed).

Why, and on what legal basis?

• To answer your request for information or a quote. Legal basis: your consent (box ticked before the form is sent) and the pre-contractual steps you request.
• To ensure the operation and security of the site. Legal basis: the company's legitimate interest.

We use this information only to reply to your request, never to send newsletters.

Who has access?

The information entered in the form is sent by email to MD Carrelage. It is seen by the team that handles quote requests and by the technical providers strictly necessary to run the site (site host: Agence des médias numérique, AMEN; email service: Squarespace).

Your data is neither sold nor passed on to third parties for commercial purposes.

The form does not store your messages in a database on the site: they are only sent by email to MD Carrelage.

How long do we keep it?

Contact and quote requests that did not lead to a job are kept for 3 years from our last contact. Documents relating to a completed job (signed quote, invoice) are kept for as long as the law requires for accounting and tax purposes.

Your rights

You have the right to access, rectify and erase your data, to restrict or object to its processing, and to data portability for the information you have provided to us. Where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, write to us at contact@mdcarrelage.com or by post to the address given above. We will reply within one month. We may ask you for proof of identity where there is any doubt.

If, after contacting us, you believe your rights are not being respected, you can lodge a complaint with the CNIL (the French data protection authority): www.cnil.fr/fr/plaintes.

Cookies and third-party services

• Google Maps (Contact page). The map is provided by Google. Displaying it may result in Google receiving your IP address and setting or reading cookies on your device. More information in Google's privacy policy.
• YouTube video (About page). If you play the video, YouTube may set cookies on your device.
• Visitor statistics (Google Analytics 4). This site uses Google Analytics 4, a Google tool that shows us how many people visit the site, which pages they view and what type of device they use. It may set cookies on your device and send data to Google. You can opt out by installing the opt-out add-on provided by Google, or by blocking cookies in your browser settings. More information in Google's privacy policy.
• Social networks. The Instagram and Facebook icons are simple links: no data is sent to these networks until you click.

Changes to this page

We may update this policy, for example if the site changes. The date of the last update is shown below.

Last updated: October 2026.